How can I save smartly with my energy assets?

Using your energy smartly doesn't have to be complicated. FlexiO automatically adjusts your consumption to the most cost-effective strategy. The platform takes into account dynamic energy tariffs, peak usage, your solar production, and – if you have one – your electric vehicle. This way, you consume more of your own energy, charge your battery and car intelligently, and avoid unnecessary costs. All you have to do is enjoy the benefits.

How can I save more through grid balancing?

Your energy assets can do more than just power your own home. With FlexiO, you can connect your energy assets to a virtual battery that helps balance the electricity grid. LIFEPOWR provides the technology, and you save even more on your energy bill.

How do I avoid costs during negative injection tariffs?

FlexiO helps you avoid costs during negative injection tariffs by intelligently managing your energy assets.

How does FlexiO impact the lifespan of your home battery?

The biggest mistake you can make with a smart home battery? Not using them for fear of wear and tear. Smart home batteries help you increase self-consumption, save on your energy bills and contribute to a more stable power grid. Yet we often hear the same question: 'Won't my battery wear out faster if I let it be smart?' The answer: no. More than that, by using your battery actively and smartly, you just get more value out of it, all without sacrificing battery life and warranty.

What's the difference between EMS and EMS+?

A traditional EMS focuses on saving energy, often by following fixed schedules and market prices. EMS+ (FlexiO) goes further. It gives you insight into your true energy costs, not just market rates, but also your distribution charges, grid fees and bespoke tariffs. And thanks to self-learning algorithms, it forecasts your behaviour up to 48 hours ahead, adapting to real conditions such as cloud cover or unexpected demand.

LIFEPOWR | Get in touch

What battery capacity is ideal for FlexiO?

Compatibility

batterijcapaciteit, flexio, ideaal, best, kleinere, installateur, inschatten, ideale, afmetingen, situatie, vuistregel, dagelijkse, voorbeeld, jaarverbruik, installatiebedrijf, technieker

Your ideal battery capacity is 1 to 1.5 × your daily consumption; with a daily consumption of about 11 kWh we recommend a battery of 10–15 kWh. You can compare different options and get an exact calculation using the simulation tool on our website. For more information about sizing your system, you should contact your installer.

What if I switch energy suppliers?

Energy Tariffs

energiecontract, myflexio-app, instellingen, flexiobox, energietarief, herstarten, ean-code, dezelfde, leverancier, wisselt, ean-nummer, aansluitingsnummer

As soon as your new energy contract is active, update the tariff in the MyFlexiO app under Settings > FlexiObox > Energy tariff. There's no need to restart FlexiO. Note that your EAN code stays the same when switching suppliers.

Where can I watch webinar recordings?

General

webinaropnames, lifepowr, webinars, e-mail, registratie, onderwerpen, uitleg, over, maximale, besparingen, netbalancering, ev-laden, balancing, fcr, besparing

Webinar recordings are available at lifepowr.io/webinars, or through the email link you receive after registration. Topics covered include app explanation, maximising savings, grid balancing, and EV charging.

Can FlexiO increase my monthly peak through grid balancing?

Grid Balancing

maandpiek verhogen, kosten, hoger, jaar, uitzonderlijke, gevallen, bewuste, keuze, flexio-algoritme, economische, inkomstenstromen, hogere, kijkt, totaalplaatje, capaciteitstarief, maandpiek, piekverbruik

Yes, grid balancing can temporarily increase your monthly peak. FlexiO makes an economic trade‑off and if the revenue from grid balancing is higher than the extra cost of a higher peak, the peak is increased. At the end of the year the average monthly peak is recalculated, so the final costs are often lower.

Can I choose how much battery capacity I reserve for grid balancing?

Grid Balancing

kiezen hoeveel, hoeveel batterijcapaciteit, netbalancering, reserveer, flexio, gereserveerd, regelt, vast, percentage, weegt, rendabeler, besparingen, houdend, batterijslijtage, balancing, fcr, besparing

No, you don't need to do anything - FlexiO handles this completely automatically. No fixed percentage is reserved. FlexiO constantly weighs whether grid balancing is more profitable than savings, taking battery degradation into account. Sometimes nothing is reserved (lots of sun), sometimes almost the entire battery (winter night). FlexiO continuously optimises to achieve maximum benefit.

Can I get my invoice under a company name/VAT number?

Subscription & Billing

btw-nummer krijgen, factuur, bedrijfsnaam, sinds, support, bedrijfsgegevens, adres, netbalanceringsinkomsten, verlopen, self, opgesteld, rekening

Yes, this has been possible since 2025. Contact support with your company details (name, address, and VAT number). Grid balancing income is handled via 'self billing', which means the invoice is issued in your company name. All information can be found here: https://docs.lifepowr.io/user/v1/registering-the-flexiobox-to-your-business

Can I see day-ahead prices in the MyFlexiO app?

App & Visualization

day-ahead prijzen, myflexio-app, bewust, ontworpen, doel, algoritme, vertrouwt, bezighoudt, prijsschommelingen, besparingen, netbalanceringsopbrengsten, besparing

No, the MyFlexiO app does not show day-ahead prices. This is a deliberate choice: FlexiO is designed to take the worry away. The goal is for you to trust the algorithm and not worry about price fluctuations. The app does show your savings and (later) your grid balancing earnings.

Can I see my consumption history in the app?

App & Visualization

verbruikshistoriek, myflexio-app, onder, real-time, historische, week, maand, jaar

Yes, the MyFlexiO app shows live data under Real-time, and you can view historical data by day, week, month, or year.

Can I use FlexiO via WiFi instead of a wired Ethernet connection?

FlexiObox & Hardware

wifi gebruiken, bekabelde ethernet, flexio, plaats, raden, sterk, aanbeveling, lifepowr, toestellen, flexiobox, omvormer, meter, moeten, stabiele, netwerk, installatie, inverter

No, FlexiO only works reliably with a wired Ethernet connection. A wired connection provides a more stable long‑term connection, fewer offline problems, and better data transfer for optimal control. We therefore recommend installing all devices (FlexiObox, inverter, P1‑meter) with wired connections and not using powerline solutions.

Can I use my Alfen charger with an employer badge together with FlexiO?

Charger & EV

alfen-lader, werkgever, badgefunctie, flexio-aansturing, naast, elkaar, verbonden, modem, moeten, netwerk, subnet, zitten, koppeling, sim-cardmodule, configuratie

Yes, you can use the Alfen charger with both your employer badge and FlexiO. Make sure the charger is on the same network and subnet as FlexiO, that the load‑balancing option is activated, and that the ‘data source’ is set to ‘Energy Management system’. The badge function will continue to work via the SIM‑card module.

Benefits

Got a question for us?

Knowledge Base

Compatibility

Contact us

Did not find the answer to your question?