How can I save smartly with my energy assets?

Using your energy smartly doesn't have to be complicated. FlexiO automatically adjusts your consumption to the most cost-effective strategy. The platform takes into account dynamic energy tariffs, peak usage, your solar production, and – if you have one – your electric vehicle. This way, you consume more of your own energy, charge your battery and car intelligently, and avoid unnecessary costs. All you have to do is enjoy the benefits.

How can I save more through grid balancing?

Your energy assets can do more than just power your own home. With FlexiO, you can connect your energy assets to a virtual battery that helps balance the electricity grid. LIFEPOWR provides the technology, and you save even more on your energy bill.

How do I avoid costs during negative injection tariffs?

FlexiO helps you avoid costs during negative injection tariffs by intelligently managing your energy assets.

How does FlexiO impact the lifespan of your home battery?

The biggest mistake you can make with a smart home battery? Not using them for fear of wear and tear. Smart home batteries help you increase self-consumption, save on your energy bills and contribute to a more stable power grid. Yet we often hear the same question: 'Won't my battery wear out faster if I let it be smart?' The answer: no. More than that, by using your battery actively and smartly, you just get more value out of it, all without sacrificing battery life and warranty.

What's the difference between EMS and EMS+?

A traditional EMS focuses on saving energy, often by following fixed schedules and market prices. EMS+ (FlexiO) goes further. It gives you insight into your true energy costs, not just market rates, but also your distribution charges, grid fees and bespoke tariffs. And thanks to self-learning algorithms, it forecasts your behaviour up to 48 hours ahead, adapting to real conditions such as cloud cover or unexpected demand.

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Are cascade inverters (multiple inverters) compatible with FlexiO?

Compatibility

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Cascade inverters (multiple inverters in series) are currently not supported by FlexiO; they are on our roadmap. Once this functionality becomes available, you can consult the current compatibility list for further information.

Can FlexiO control my Tesla charger?

Charger & EV

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The standard Tesla charger cannot be controlled by FlexiO.

What FlexiO does do:
• The charger is recognised as a large consumer
• FlexiO takes this into account to not drain the battery
• The monthly peak is protected

For full charger control, you need a compatible charger. See the list at: lifepowr.io/chargers

Can FlexiO send a signal to start other appliances (e.g., a washing machine)?

FlexiObox & Hardware

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No, FlexiO currently does not control external appliances like washing machines, not even via smart grid ready systems. This doesn't fit with FlexiO's core focus: hassle-free automatic optimisation of battery and charging station. FlexiO balances between capacity tariff, self-consumption, dynamic prices and grid balancing - without you having to intervene.

Can I adjust my monthly peak setting myself?

Energy Tariffs

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You cannot adjust the monthly peak setting yourself in the app. Contact your installer if you want to change the default value of 2500 W, or provide it to us by replying to this ticket, and we will gladly make the adjustment for you.

Can I export FlexiO data to PowerBI or an external dashboard?

General

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Yes, via the local FlexiO API at http://myio.local/api/docs/ you can request data for integration with external tools like PowerBI. LIFEPOWR provides this as a free service. We do not provide additional support for it.

Can I have multiple FlexiOboxes on one account?

Installation & Activation

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Yes, you can use it for multiple locations. Each location gets its own FlexiObox and EAN. In the app, you can easily switch between locations in the settings (header) when your email address is linked to multiple FlexiOboxes, just make sure you use the same email address for each one.

Can I lower the capacity tariff without a battery (charger only)?

Charger & EV

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You can use FlexiO to control your charging station for peak shaving, even without a battery, although the options are limited. Consider installing a battery for optimal peak shaving.

Can I monitor my consumption and set alarms with FlexiO?

App & Visualization

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FlexiO is a Smart Energy Management System (EMS+) and does not provide the ability to monitor your consumption with alarms for abnormal usage. You can view real‑time consumption in the MyFlexiO app, see the history of consumption, production and battery, and benefit from automatic optimization of the battery and charging station.

Can I read inverter data via Modbus if FlexiO is already using it?

FlexiObox & Hardware

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FlexiO uses Modbus communication with your inverter. While parallel Modbus sharing (TCP or RTU) is technically possible—for example with Home Assistant or other monitoring software—this is not recommended. Using the same virtual port on the inverter will overload the communication port and corrupt the data stream to FlexiO, making it impossible to steer correctly.

For data integration, we recommend using the local FlexiO API at myio.local/api/docs/ instead. Reading data via this API does not negatively affect steering and shows the most important parameters without conflicts.

Can I self-host FlexiO on my own Linux server?

FlexiObox & Hardware

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No, FlexiO is specifically designed to run on the Raspberry Pi 4 in the FlexiObox. Other systems are not supported.

However, a local API is available for integrations:
• Browse to myio.local/api/docs/ (on the same network)
• Available endpoints: /api/ems/measurements for current measurements
• /api/ems/generic-load for advanced integrations

The API documentation is available on the FlexiObox itself.

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