Développez votre carrière. Façonnez l'avenir de l'énergie.

We are LIFEPOWR! A young and dynamic company, based in Antwerp, active in the energy transition sector and scaling up rapidly! We develop smart solutions to support the global shift to renewable energy. Our advanced algorithms deliver significant value for households, businesses, and society as a whole.

We virtually connect diverse energy sources such as batteries, electric vehicle chargers, and solar inverters to broader networks of aggregated flexible capacity, balancing energy demand and maximizing the impact of renewable energy. As a service company, we support both channel partners and energy market players,  including energy suppliers, DSOs, and TSOs, with access to flexibility and smart energy management.

We are looking for:

We are looking for an Engineering Manager who will be responsible for managing and growing our engineering team. You lead by example, drive technical excellence, and create an environment where engineers can do their best work — while ensuring delivery aligns with our product strategy and business goals.

Key Responsibilities:

• Drive cross-functional alignment between engineering, product, and business stakeholders.
• Project and delivery management, owning timelines, scope, and execution across multiple concurrent workstreams.
• Translate product strategy into executable engineering plans, including roadmap definition and milestone tracking.
• Establish and improve engineering processes, quality standards, and delivery practices.
• Conduct performance reviews and feedback cycles that drive measurable individual and team improvement.
• Foster a culture of ownership, accountability, and continuous improvement across teams.

What we expect:

Soft Skills

• Demonstrated success managing multi-disciplinary teams (backend, frontend, DevOps, embedded, product).
• Close collaboration with Product to shape customer-facing roadmaps and prioritization.
• Excellent communication skills, with the ability to manage expectations at executive and stakeholder level.
• Strong understanding of Agile delivery frameworks (Scrum, Kanban) and ability to adapt processes to team needs.
• Comfortable working in a fast-moving, scale-up environment where adaptability and ownership are valued.
• Demonstrated success in resolving interpersonal and cross-team conflicts in a constructive, outcome-focused manner.
• Skilled at navigating competing priorities and stakeholder tensions, maintaining team focus and morale.

Technical Skills

• Strong hands-on background with Node.js, JavaScript, and TypeScript, with current focus on architecture, design reviews, and technical oversight rather than day-to-day coding.
• Proven expertise with AWS, including designing scalable, secure, and cost-efficient architectures.
• Strong understanding of distributed systems, scalability, and high-availability architecture.
• Experience delivering and operating cloud-native platforms with real-time data ingestion, processing, and storage.
• Experience with microservices and API-driven architectures.
• Solid knowledge of CI/CD, DevOps practices, and infrastructure as code, at a leadership/oversight level.

Nice to have

• Background in delivering solutions in the Energy sector (e.g., IoT platforms, smart metering, renewables).
• Ability to define and track KPIs, OKRs, and delivery metrics to ensure predictable execution.
• Experience managing dependencies, risks, and trade-offs in complex technical programs.
• Experience leading release planning, sprint ceremonies, and long-term roadmap planning.
• Experience with time-series databases (e.g., TimestreamDB, QuestDB).
• Experience with event-driven architectures (Kafka, Kinesis, MQTT, etc.).
• Exposure to data platforms and streaming pipelines (e.g., Spark, Flink).
• Experience with containerization and orchestration (Docker, Kubernetes) at a strategic level.
• Experience coordinating hardware/software integration projects (embedded + cloud systems).

What we offer:

• Flexible working hours within a young, explorative, and fast-growing company.
• A friendly and dynamic team, united by a shared mission: delivering the best energy solutions.
• A creative environment where your commercial insights and contributions are highly valued, with room to shape strategies and make an impact.
• The opportunity to quickly take on significant responsibility in a rapidly scaling organization.
• A competitive compensation package, aligned with your experience, skills, and added value to the company.

Ready to make an impact in the energy transition? Submit your CV and motivation letter via https://www.lifepowr.io/careers  and take the next step in your career with LIFEPOWR.

We are LIFEPOWR! A young and dynamic company, based in Antwerp, active in the energy transition sector and scaling up rapidly! We develop smart solutions to support the global shift to renewable energy. Our advanced algorithms deliver significant value for households, businesses, and society as a whole.

We virtually connect diverse energy sources such as batteries, electric vehicle chargers, and solar inverters to broader networks of aggregated flexible capacity, balancing energy demand and maximizing the impact of renewable energy. As a service company, we support both channel partners and energy market players,  including energy suppliers, DSOs, and TSOs, with access to flexibility and smart energy management.

We are looking for:

An experienced Operational Support Team Lead with a strong track record in building, optimizing, and scaling operational support processes to guarantee the performance and continuity of LIFEPOWR devices.

Key Responsibilities:

• Lead and further develop the Operational Support Team within the Operations organization
• Support organization: improve the 1st-line setup with an external contact center partner, implement Major Incident Management, define and guard SLAs, manage team workload, and continuously improve service quality
• Improve and automate processes across 1st-line, 2nd-line, and partner support desks, drive automation and integration of support systems
• Monitor and analyze Support KPIs, with customer satisfaction as a key focus
• Act as an escalation point and provide hands-on 1st- or 2nd-line support when needed
• Translate operational issues into actionable insights for Product & Engineering
• Provide regular operational reporting to management
• Define roles, responsibilities and growth paths within the teams
• Own and improve customer satisfaction metrics (e.g. NPS)
• Collaborate with Sales and Account Management to reduce churn

What we expect:

Soft Skills

• Strong analytical and problem-solving abilities
• Customer-oriented mindset with a passion for helping users and resolving issues
• Ability to ask critical questions and challenge assumptions to identify root causes
• High sense of ownership and drive to follow issues through to resolution
• Structured and detail-oriented approach to documenting processes and findings
• Collaborative attitude when coordinating with internal teams and external partners
• Comfortable working in a fast-paced scale-up environment
• Clear and professional communication skills in English and Dutch; French is a plus
• Ability to set clear expectations, goals and priorities for the team
• Strong sense of accountability, ensuring commitments are met
• Strong people management skills

Technical Skills

• Minimum 3 years of experience in a similar role
• Experience in technical support, operations, or a comparable environment (SaaS and/or IoT preferred)
• Familiarity with the renewable energy market or energy flexibility services is a strong advantage
• Experience with ticketing systems; knowledge of Odoo ERP is a plus
• Ability to read and interpret logs, performance metrics, and device telemetry

What we offer:

• Flexible working hours within a young, explorative, and fast-growing company.
• A friendly and dynamic team, united by a shared mission: delivering the best energy solutions.
• A creative environment where your commercial insights and contributions are highly valued, with room to shape strategies and make an impact.
• The opportunity to quickly take on significant responsibility in a rapidly scaling organization.
• A competitive compensation package, aligned with your experience, skills, and added value to the company.

We are LIFEPOWR! A young and dynamic company, based in Antwerp, active in the energy transition sector and scaling up rapidly! We develop smart solutions to support the global shift to renewable energy. Our advanced algorithms deliver significant value for households, businesses, and society as a whole.

We virtually connect diverse energy sources such as batteries, electric vehicle chargers, and solar inverters to broader networks of aggregated flexible capacity, balancing energy demand and maximizing the impact of renewable energy. As a service company, we support both channel partners and energy market players,  including energy suppliers, DSOs, and TSOs, with access to flexibility and smart energy management.

We are looking for:

An experienced Operational Support Specialist with a proven track record in supporting and optimizing operational processes to guarantee the performance and continuity of our LIFEPOWR devices.

Key Responsibilities:

• Handle first and second-line technical support tickets for installers and customers.
• Diagnose issues related to IoT hardware, connectivity, firmware, and platform behavior.
• Provide guidance to installers during setup, configuration, and troubleshooting.
• Escalate complex cases to the engineering or product team when needed.
• Document recurring issues, solutions, and best practices.
• Support internal process improvements and testing of new features or firmware.

What we expect:

Soft Skills

• Strong analytical and problem-solving abilities.
• Customer-oriented mindset with a passion for helping others and resolving issues.
• Ability to ask critical questions and challenge assumptions to identify root causes.
• High sense of ownership and drive to follow issues through to resolution.
• Structured and detail-oriented approach to documenting findings.
• Collaborative attitude when coordinating with internal and external stakeholders.
• Comfortable working in a fast-paced scale-up environment.
• Clear and professional communication in English and Dutch. French is a bonus.

Technical Skills

• Minimum 3 years experience in a similar role.
• Familiarity with the renewable energy market or energy flexibility services is an advantage.
• Experience in technical support, operations, or a similar role (SaaS/IoT preferred).
• Understanding of basic networking concepts (TCP/IP, MQTT, LTE/WiFi).
• Familiarity with ticketing systems.
• Ability to read and interpret logs, performance metrics, or device telemetry.

What we offer:

• Flexible working hours within a young, explorative, and fast-growing company.
• A friendly and dynamic team, united by a shared mission: delivering the best energy solutions.
• A creative environment where your commercial insights and contributions are highly valued, with room to shape strategies and make an impact.
• The opportunity to quickly take on significant responsibility in a rapidly scaling organization.
• A competitive compensation package, aligned with your experience, skills, and added value to the company.

Ready to make an impact in the energy transition? Submit your CV and motivation letter via https://www.lifepowr.io/careers  and take the next step in your career with LIFEPOWR.