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IoT Device Medic
LIFEPOWR strives to be a diverse and inclusive workplace. We encourage applicants from different backgrounds, cultures, genders, experiences and perspectives to apply.
Your challenge
You will be responsible for the digital maintenance of our devices and keeping them running.
An idea of what's ahead of you:
You proactively monitor our devices digitally en you investigate the errors you detect.
You analyze incoming tickets and dispatch them to the experts who can handle them in case you can't do it yourself.
You keep the ticketing system up to date by a thorough follow-up.
You implement solutions digitally or, when needed, physically in our lab or at end consumer site.
In case of recurring problems, you will foresee the necessary documentation in collaboration with our developers and the operations team.
Why do you match with us
First of all you believe in our mission and you're eager to grow and develop our tech start-up.
Energy is our focus: not only in our products and services, also in our spirit!
You fit our mindset of transparency and open communication, focus on durability and growth, and responding fast.
Your good portion of humor is appreciated very much!
Your focus is broad: not only are you strong in technical skills, but your open mind towards international collaboration, to flexibility in tasks and responsibilities etc. makes the difference.
Getting your hands dirty? Not a problem for you with your down to earth and hands-on mentality!
What we expect
Soft Skills:
You are highly motivated, and you have a high inner drive to provide the best solution.
You can work independently, and you are not afraid to make impactful decisions.
You are a fluent communicator, and you can explain your work adequately to people with and without inside knowledge.
You enjoy taking risks, and you can motivate yourself in the absence of supervision.
You are result-driven, and you can handle hard deadlines.
You are highly conscientious, driven to deliver Quality results, yet able to deal with time and resource constraints.
Technical skills:
Technical Education; Master in (Industrial) Engineering Sciences in ICT / Electronics or related engineering field and have knowledge of the IoT-world and networks.
You have a basic knowledge of hardware.
You know your way around a Raspberry Pi and/or other SoC’s.
You have a general understanding of the physics behind electrical energy.
You understand coded (in JavaScript/NodeJS/Python)
Location and language:
For this position you need to be located in Flanders (Belgium) and have the possibility to come to our Antwerp lab on a regular basis for interventions with physical devices. Further, this is a hybrid position. Most of the time working remotely is possible.
Knowledge of both Dutch and English is required.
What's in it for you
You will be able to contribute to a socially relevant subject in an environment that responds quickly to changes.
We will give you a lot of independence and the possibility to generate ideas and making impactful decisions.
You will work in a cool and international environment where open communication and fun at work go without saying.
We will return to you the flexibility that you give us: in working hours, in workspace, in responsibilities,… in mindset.
At any moment you will discover something new and challenging… You will get the opportunity to grow, following your talents and ambitions.
And last but not least: a remuneration package tailored to your added value to the company.